Haere maiHow can we help?
In this section you will find information about eligibility for publicly-funded health services, accommodation options for out of town visitors and patients, interpreting services and important information on travel and transport services.
Welcome to Napier Health – Health New Zealand |Te Whatu Ora health facility offering a wide range of health services for the city, including 24 hour urgent medical care. Visiting informationClick here to view visiting hours and information for all Hawke's Bay sites including Napier Health.
There are no charges for services to public patients if you are lawfully in New Zealand and meet one of the eligibility criteria set by the Ministry of Health.
The Emergency Department or ED is open 24 hours a day, seven days a week. Some of our patients are referred by local doctors, some by ambulance and some arrive in the department without a doctor referral as they believe they have an urgent health care problem.
The Intensive Care Unit or ICU is a specially staffed and equipped unit that provides care for patients with life threatening or potentially life threatening conditions. Our aim is to return patients to a quality of life that is acceptable to them, to minimise suffering and to reduce disability.
The orthopaedic team at Hawke's Bay Fallen Soldiers' Memorial Hospital work closely with the Emergency Department (ED), radiology and physiotherapy. Referrals from family doctors, GPs or physiotherapists are prioritised with a maximum four month wait to be seen for specialist assessment (if referral is accepted).
Your family doctor will refer you to the rheumatology service for review of conditions involving the joints, muscles and bones. Your visit may occur at Hawke’s Bay Fallen Soldiers’ Memorial Hospital in Hastings, or at Napier Health.
Get smart about your heart - enrol in the Heart Beat Programme todayThis is a six week programme, which is designed to support your recovery and increase awareness of heart disease.
District nurses provide nursing care to patients who live within Hawke’s Bay. They offer assessment, clinical treatment, support and education for patients and their families.
A doctor or practice nurse or other health professional will refer you to district nursing.
Continence services support people who are incontinent. The service works with people to enable them to better manage incontinence, maintain their independence and quality of life, and to reduce health complications which can arise from incontinence.